Privacy Policy

Effective July 9, 2026

Your Birkman results are personal, and we treat them that way. This policy explains what we collect, how we use it, who touches it, and the choices you have. It is written to be read, not skimmed past.

1. What we collect

• Account information. Your name and email address when you create a portal, plus optional profile details you choose to add, such as pronouns, life stage, or a preferred name for your reports.
• Your Birkman results. The Signature Report PDF you provide, and the scores and narrative we extract from it to generate your reports.
• Purchase information. What you bought and when. Payment is handled by Stripe, and we never see or store your full card number.
• Messages you send us. Anything you submit through our contact forms.
• Basic technical data. The minimum needed to keep you signed in and keep the site working, such as authentication cookies. We do not run advertising trackers.

2. How we use it

We use your information to generate your reports, run your portal, process purchases, send you service emails such as receipts and report-ready notices, respond when you contact us, and keep the service secure. That is the list. We do not sell your information, and we do not share it with advertisers.

3. AI processing

Your reports are written with the assistance of Anthropic's Claude models. To generate a report, we send your Birkman scores, the narrative from your results, and the profile details you provided to Anthropic's API. Under Anthropic's commercial terms, data sent through the API is not used to train their models.

4. Service providers

A small set of providers help us run the service, and each receives only what its job requires: Supabase hosts our database and sign-in, Vercel hosts the website, Stripe processes payments, Anthropic generates report text, and Resend delivers our emails. We do not share your data with anyone else except when the law requires it.

5. Where your data lives and how long we keep it

Your data is stored on servers in the United States. We keep your account, your Birkman results, and your generated reports for as long as you have a portal, because the portal is designed to be a permanent home for them. If you close your account, we delete your personal data within 30 days, except for purchase records we are required to keep for tax and accounting purposes.

6. Security

Data is encrypted in transit and at rest. Access to client data is restricted by row-level security in our database, and administrative access is limited to the consultants who operate the platform. No system is perfectly secure, but we take protecting this data seriously because we would want the same for our own results.

7. Your choices and rights

• Access and download. Your reports live in your portal and can be downloaded at any time.
• Correction. You can update your profile details in your portal, or ask us to correct anything else.
• Deletion. Ask us to delete your account and data, and we will.
• Email. Service emails, such as receipts and report notifications, come with the service. Anything promotional will always have an unsubscribe link.

To exercise any of these, reach us through the contact form. Depending on where you live, you may have additional rights under laws such as the GDPR or state privacy laws, and we will honor valid requests under them.

8. Sharing reports with others

Many of our reports are written to be shared, such as guides for a parent, spouse, or manager. Sharing is always your action and your choice. We never send your reports or results to anyone but you, unless you were invited to the platform by a consultant who is coaching you, in which case that consultant can see the reports they commission for your work together.

9. Children

The service is intended for adults and for students old enough to hold their own Birkman results. It is not directed to children under 16, and we do not knowingly collect their data. Family reports about a minor are created through a parent's account, using results the parent provides.

10. Changes to this policy

If we change this policy in any meaningful way, we will update the effective date above and notify account holders by email before the change takes effect.